The rise of generative artificial intelligence (AI) has been nothing short of remarkable. However, the skills needed to put this technology to work are lagging, and the AI skills gap compounds a broader digital skills crisis.
The good news is that anyone can skill up for AI, regardless of their background or experience!
Upskilling is the key to staying ahead of the curve and unlocking new opportunities in your career. And the best part? You don't have to spend years earning a degree. Thanks to Trailhead Salesforce professionals, you can learn critical skills and earn badges that lead to careers for job seekers and skilled workforces for employers.
Here are six essential Trailhead modules that can help you skill up for AI:
????Einstein GPT: Quick Look - Discover how generative AI and Einstein GPT are transforming work's future.
????Artificial Intelligence for Business - Learn how to use artificial intelligence to meet your business needs.
????Salesforce Data Cloud: Quick Look - Discover Data Cloud, the real-time platform for customer magic.
????Salesforce Einstein Basics - Discover insights and predict outcomes with this powerful set of AI-enhanced features.
????Artificial Intelligence for Customer Service - See how artificial intelligence is changing customer service, from chatbots to analytics.
????Responsible Creation of Artificial Intelligence - Remove bias from your data and algorithms to create ethical AI systems at your company.
These modules will teach you about the main ingredients of AI, the role of unified data as the foundation for AI, the role of workflow and rules in using AI predictions, and how AI can improve customer service. You'll also learn about responsible AI creation, including how to define bias and fairness, build a diverse AI team to avoid bias, and translate company values into processes for ethically-aligned AI design.
In addition to the Trailhead modules, there are many other ways to skill up for AI. Attend webinars, read industry blogs, and join online communities to stay up-to-date with the latest developments.
By investing time in your AI skills now, you can stay ahead of the curve and unlock new opportunities in your career. Whether you're a job seeker or an employer looking to upskill your workforce, Trailhead and other learning resources offer a wealth of AI content that can help you achieve your goals.
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