26.04.2023

Salesforce Innovation Day - Dublin

Yesterday marked the conclusion of Salesforce Ireland's Innovation Day, during which top Trailblazers shared their stories of rapid digital transformation and building trust among customers. The event featured practical how-to content, innovative ways to harness technology, and best practices for creating personalized 1:1 customer journeys.

Trailblazers from across the UK and Ireland attended the event, sharing how they are adapting, innovating, and preparing for growth. Customer value and effective growth were among the highlights of the event.
Highlights

  • Salesforce RVP of Sales, Nick Harris, sat down with Cpl's Talent Evolution Group's Managing Director, Aine Fanning, to provide sharper insights into customer relationships. During the session, it was stressed how important it is to understand the needs and wants of customers in order to establish long-term relationships that are mutually beneficial.
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  • Stripe's Head of Global Sales, Eileen O'Mara, discussed the importance of focusing on customer value and how it can facilitate effective growth.
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  • The event also placed a strong emphasis on employee and customer experience. In their fireside chat with Deirdre Purcell, AVP of Sales, Sander Brakel, VP of Customer Experience, and Piotr Iwanicki, Global Commercial Excellence Director, discussed elevating the customer and employee experience.
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  • The event, presented in partnership with Salesforce Vetforce & The Poppy Factory, also featured The Great May Escape Challenge, which focused on mental health and supported veterans in their employment journey.
  • Salesforce's commitment to sustainability and giving back to the community was also evident at the event.


The event was held at the Salesforce Dublin tower in the Irish capital, a landmark representing the tech industry's influence on the city. Located within the city's Silicon Docks, this magnificent skyscraper stands at an impressive 160 meters, making it the tallest building in Ireland.

Sustainable practices are one of the key features of the Salesforce Tower. LEED Platinum certification has been achieved by the building, the highest rating available for sustainable buildings. Among the tower's green features are the use of energy-efficient lighting and heating systems, rainwater harvesting systems, and advanced air filtration systems that maintain a high level of indoor air quality.

Did you know..

  • Salesforce Tower construction began in 2016 and was completed in 2019.
  • There are over 2,000 Salesforce employees who work across a variety of functions, such as sales, marketing, customer service, engineering, and research and development.
  • As well as winning several awards, the company has been recognized as the #BestWorkplace in Ireland 2021.
  • As part of the building, you will also find cafes, restaurants, a gym, and a rooftop terrace, which offers panoramic views of #Dublin.
  • Through initiatives such as the Salesforce Foundation, Salesforce has also been actively involved in supporting local communities in Ireland through grants and volunteer support.


The Salesforce Ireland Innovation Day served to honour digital #Trailblazers who are adapting, innovating, and preparing for growth in the year ahead. We are sure those who attended the event left feeling inspired and equipped with the knowledge they need to drive effective growth and build trusting relationships with their customers.

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