Summary
Has Salesforce outgrown your current support model? Or perhaps you're not seeing the value of Salesforce at all. Making your first Salesforce hire and bringing in some expertise might be your solution.
You've implemented Salesforce, but are you getting the most out of it?
Common signs your Salesforce model needs to evolve:
- Salesforce has become a cost, not an enabler
- You're relying on external teams or partners for every change
- Salesforce isn't being used or further innovated
- Your data has become untrustworthy
Often, businesses implement Salesforce and see going live as the finish line, however, this marks the start of a brand new phase. To ensure Salesforce always supports your growth, it might be time to reassess how your platform is owned, managed and developed.
This guide helps you identify the most common signals that it's time to bring Salesforce expertise in-house. We'll explore the most common scenarios organisations face after going live with Salesforce, and how the right internal ownership promotes better user adoption, efficiency and return on investment with Salesforce.