I'm currently working with a Salesforce organisation who are looking to expand their Salesforce team! This business is ranked as the leader in the UK within their respective field and are major users of Salesforce spanning across Sales and Service Cloud, with Agentforce and Data360 on their roadmap for 2026.
They are now looking for a Senior Salesforce Administrator to be hands-on with the Salesforce platform on a daily basis, configuring the system and ensuring that it continues to deliver for the business via Flows. You will be responsible for gathering requirements and liaising with key stakeholders to dig deeper into the pain points of their existing processes.
Key Responsibilities:
- System Configuration across Sales Cloud and Service Cloud.
- Daily user Support across the Salesforce platform.
- Building and maintaining flows for automation.
- Develop training materials to improve user adoption.
- Gather requirements and liaise with stakeholders across multiple internal teams.
Experience and Qualifications:
- Hands-on experience administering Sales Cloud and Service Cloud.
- Proficiency with Flow Builder for automation (record-triggered flows, screen flows, scheduled flows).
- Experience configuring custom objects, fields, record types, page layouts, and validation rules.
- Comfortable with AppExchange solutions and third-party integrations.
- Strong communicator able to work closely with both technical and non-technical teams.
- Proactive mindset with a passion for improving processes and user experience.
- Salesforce Certified Administrator.
Benefits:
- Company Pension
- Private Healthcare
