I am working with a leading UK business who specialise in energy and utilities, who are making Salesforce their main point of truth, covering multiple clouds but with a key focus in FSL.
As a Product Owner, you will be responsible for defining the vision and roadmap for Service and Field Service Solutions, being both business facing and hands on when needed.
Key Responsibilities:
- Act as the Product Owner for Salesforce Service Cloud and Field Service Lightning (FSL).
- Collaborate with business stakeholders to define the product vision, roadmap, and priorities.
- Translate business requirements into user stories and detailed acceptance criteria.
- Own and prioritise the product backlog, ensuring delivery of maximum business value.
- Work closely with Salesforce developers, administrators, and QA teams to deliver high-quality solutions.
Experience and Qualifications:
- 3+ years of experience as a Salesforce Product Owner or CRM Product Lead.
- Deep knowledge of core Salesforce clouds (Sales Cloud, Service Cloud); experience with FSL is a plus.
- Hands on experience with automation tools, including complex flows
- Solid understanding of Agile/Scrum methodology and tools (e.g., Jira, Confluence).
- Salesforce Certified Administrator.
