We are currently partnered with a leading global non-profit organisation who are working incredibly hard to bring life changing assistance to those in need. They are utilising Salesforce Non-Profit Cloud as their primary tool to drive and manage donations, gifting, campaigns and grants.
As the Salesforce Administrator, you will be responsible for the day-to-day administration, configuration, and optimisation of Salesforce Non-profit Cloud. This role will work closely with fundraising, programs, finance, and leadership teams to ensure data integrity, improve processes, and support reporting and analytics across the organisation.
Key Responsibilities:
- Administer and maintain Salesforce Non-profit Cloud.
- Manage users, profiles, roles, permission sets, and security settings.
- Monitor system health, data quality, and platform performance.
- Support donor management, household accounts, and relationship tracking.
- Manage fundraising processes including donations, recurring gifts, campaigns, and grants.
- Support program management, case management, or outcome tracking as needed.
Experience and Qualifications:
- Must have experience configuring Salesforce Non-Profit Cloud (Essential).
- Ability to build new flows and amend existing automation to streamline business processes.
- Ability to translate business requirements into Salesforce solutions.
- Excellent communication and stakeholder management skills.
- Salesforce Certified Administrator.
- Salesforce Certified Non-profit Cloud Consultant.
Benefits:
- Fully remote working.
- Supported with Salesforce certifications.
- Excellent team to work with.
- 30 days holiday, including Bank holidays.
- Healthcare.
