Optimising the Candidate Experience: Key Statistics to Refine Your Hiring Process

Here's some insightful statistics that can help you refine your hiring process and optimise your candidate's experience:

1️⃣Research Matters: 71% of candidates do their own research before applying to a company. Most candidates conduct thorough research on your company. They explore your website, LinkedIn company page, employer reviews, and other employer assets. Ensure a positive impression with up-to-date and relevant information available. Craft materials that are helpful, welcoming, and aligned with your company's values.

2️⃣Tone Matters: 75% of candidates respond positively to job descriptions that use generic language. The tone used in job descriptions can influence how candidates perceive your company. While an overly casual or informal tone may make your organisation appear unprofessional, excessive jargon and buzzwords can sound stiff and intimidating. Strive for a balance between!

3️⃣Compensation Matters: 61% of candidates want to see compensation shared in a job description. We've said it before and will say it again - Transparency is key! Compensation is a significant factor for candidates when applying for a role. Hiding salaries on job descriptions is a thing of the past!

4️⃣DEI Statements Matter: 67% of candidates value a more empathetic tone in diversity, equity, and inclusion (DEI) statements. Candidates are familiar with generic statements about a company's commitment to diversity, equity, and inclusion. To stand out, your DEI statements should convey genuine empathy and showcase tangible actions. Demonstrate your company's genuine dedication to DEI initiatives.

5️⃣Communication Matters: 48% of candidates respond positively to receiving interview information ahead of time. Inform candidates in advance about who they will be interviewing with, what topics will be discussed, and any expectations they should know.

6️⃣Feedback Matters: 52% of candidates who received feedback were more likely to continue a relationship with the company. Candidates appreciate feedback, regardless of the interview outcome.

So, You followed the above and improved your candidate experience; you received more applications and hired the perfect candidate - fantastic! Now...

Make the new hire feel welcome! Did you know only 49% of new hires receive a call from a hiring manager prior to their start date. This is a great opportunity to create a positive first impression. This can set the tone for a positive and successful onboarding experience. Dont forget!

By implementing these strategies, you can create a more positive and memorable candidate experience, which can enhance your employer brand and attract top talent in the future.

Looking to fill a Salesforce position? Contact our BD team for more info!